Perceptiveness
refers to the capacity to be aware of the needs, goals, and feelings of others
and the greater social environment, which includes multiple others in the
organization. Organizational members with high social perceptiveness are able
to perceive accurately the social situation and determine the requirements of
the social context. They are aware of their social environment and of the
intentions and sensitivities of others. Their focus may be at the individual
interpersonal level or at higher group or organizational levels (Zaccaro,
Gilbert, Thor, & Mumford, 1991). An entrepreneur must have an effort to
produce any products that benefits all customers. All the entrepreneurs must
believe that all their products will be successful and if something wrong
happens with the products or get any negative feedbacks from customers, the
entrepreneur should find a solution for it.
One of the entrepreneurs that have a
perceptiveness trait is Datuk Wan Muhammad Sani bin Salleh, Pengarah Urusan
Sani United Sdn Bhd. He started his business since he always went to the
Terengganu from Kuala Lumpur by bus. This is the reason why he involved in the
transportation business. Based on his own experience, he committed to serve a
good bus service to customers. Before he started this business he already
researched, analysed and setting up all the suitable strategies for this
transportation service. Datuk Wan Muhammad Sani also involved in this business
because it is challenging. It is not easy to make sure this business is at
success and he is barely facing high risk. All of his efforts are paid off as
currently he is hiring over than 150 staffs, operating at Wisma Dato’ Sani in
Klang Sentral.
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